Frequently Asked Questions
Are you taking new clients?
Yes! Caroline is available for scheduling.
What are your hours?
Office hours are Monday - Thursday from 12 - 8pm.
How do I know if I need therapy?
Deciding whether or not to see a therapist can be difficult and a little scary. It's hard to know for sure if you'll benefit from therapy but if you are struggling mentally and emotionally, it never hurts to try. If you attend one or two sessions and decide it's not for you, you don't have to go back. If you decide you're not ready, you can revisit it in the future. Everyone's mental health journey looks different.
What if I don't know if I have a diagnosis?
No problem! You don't need to have an existing diagnosis to start treatment. Caroline begins with a thorough assessment so that we can figure out exactly what you need.
How much do sessions cost if I have BCBS PPO?
The cost of each session depends on your specific plan. Sessions can range from $0 to $175 depending on whether or not you have met your deductible and whether you have a copay. We encourage you to call your insurance beforehand to confirm your benefits.
What if I don't have BCBS PPO?
If your insurance plan includes out of network benefits, you would pay the full fee and your insurance may reimburse all or part of your session. If you do not have out of network benefits, Caroline offers a sliding scale fee and other payment options.
How long does treatment last?
The length of treatment depends on what you are looking to achieve and the severity of symptoms. Some individuals benefit from 8-12 sessions while others require long-term support.
Do I have to live in the Chicagoland area to receive treatment?
No, you can attend sessions virtually anywhere in Illinois.
Do you prescribe medication?
Caroline does not prescribe medication but can provide referrals for psychiatrists in the area.